Hospital Policies

Payment

Payment is due at the time services are rendered. If you have any special considerations regarding payment, please discuss this with the receptionist prior to seeing the doctor. We accept a variety of payment options, including cash, Visa, Mastercard, Discover, American Express, and CareCredit.

   

CareCredit

CareCredit is a personal line of credit for healthcare, both human and veterinary, that works like a credit card. To apply, click here for the CareCredit Online Credit Application or call their 24/7 phone number at 1-800-365-8295.

ScratchPay

ScratchPay offers financing options ranging from $200 - $10,000. Visit scratchpay.com or text PAY to 213-296-0817 to apply.

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Appointments

We take appointments from 8:30-10:30am and 2:00-5:00pm weekdays and 9:00am until noon on Saturdays.

11:00am to 2:00pm Monday through Friday is reserved for surgical time when the doctors are in surgery and the staff takes a rotating lunch.

In order to best serve the needs of our patients, we want to be sure all scheduled appointments are completed. This way, we ensure that as few as possible sick or injured patients are turned away. Therefore, we have a ‘No Call No Show’ fee of $25 for any appointments not canceled prior to the day of the appointment.